Terms of Service

Agreement to these Terms

These Terms of Service ("Terms") form an agreement governing your access to and use of OarClass and the services made available through it.

In these Terms, "OarClass", "we", "us" and "our" refer to the operator of the OarClass platform. "You" and "your" refer to the person or organisation using or accessing the Services.

If you use OarClass on behalf of a school, academy, company or other organisation, you represent that you have authority to accept these Terms on behalf of that organisation.

Where your organisation has entered into a separate written agreement with OarClass, that agreement may contain additional or different terms. If there is a conflict, the signed agreement will govern to the extent of that conflict.

If you do not agree to these Terms, you should not access or use the Services.

About OarClass

OarClass is a school management and learning platform intended to help schools, academies and education organisations manage academic, administrative and operational workflows.

The Services may include functionality for administrators, teachers, students, parents or guardians, accounts teams and other authorised users.

OarClass is operated by OARCLASS, with its registered or principal business address at:

3rd Floor Room N0.1, AMDC Building Jail Road, Near Kips College Boys Campus

Eligibility and authority

You may use OarClass only if you are legally permitted to enter into these Terms or if your access has been validly authorised by an institution, parent, guardian or other authorised person.

Users who are minors may access OarClass only through an authorised education environment or as otherwise permitted by applicable law and the relevant school or guardian.

You must not use OarClass if applicable law prohibits you from receiving or using the Services.

Accounts and account security

Certain features require an OarClass account. Account information must be accurate, current and complete.

Users are responsible for:

• Keeping account credentials secure.
• Not sharing passwords or other authentication credentials with unauthorised persons.
• Using the account only within the permissions assigned to them.
• Promptly notifying the relevant institution or OarClass if they believe an account has been compromised.
• Ensuring information provided through their account is accurate to the extent reasonably possible.

You are responsible for activity performed through your account where that activity results from your acts, omissions or failure to protect your credentials, except to the extent prohibited by applicable law.

OarClass may require additional authentication, verification or security measures where reasonably necessary to protect the Services.

Schools, academies and institutional customers

Where a school, academy or other institution uses OarClass, that institution may create and administer user accounts, assign roles, configure permissions and manage information relating to its education community.

Institutional customers are responsible for:

• Ensuring they have authority to use OarClass for their organisation.
• Providing OarClass only with information they are authorised to process and disclose.
• Assigning appropriate user roles and permissions.
• Maintaining appropriate internal procedures for administrators and authorised staff.
• Obtaining permissions, notices, consents or authorisations required by applicable law.
• Ensuring their use of OarClass is consistent with laws applicable to their institution.

Institutions are responsible for the decisions they make regarding school records, academic information and user access except where OarClass expressly assumes responsibility under a separate written agreement or applicable law.

Students, children and guardians

OarClass is intended for use in education environments and may therefore be used in connection with children and students.

Schools and other institutional customers are responsible for obtaining any permissions, consents or authority legally required before providing student information to OarClass or creating student accounts.

Parents or guardians using OarClass must use information available through their account only for legitimate purposes relating to the student or students for whom access has been authorised.

Students must not attempt to access administrative, financial, teacher, parent or other areas for which they have not been authorised.

The OarClass Services

OarClass may provide school management, learning and administration functionality that includes, depending on the selected plan, configuration and product availability:

• Student management.
• School and campus administration.
• Class and section management.
• Attendance management.
• Results, assessments and examinations.
• Timetables and schedules.
• Teacher and learning workflows.
• Parent or guardian access.
• Fee and financial administration.
• School communications.
• Live or digital learning functionality.
• Reporting and operational information.
• Integrations with third-party services where available.

The availability of particular functions may vary by plan, school configuration, region, device, technical requirements and product stage.

OarClass does not guarantee that every feature described on the website will be available to every customer at all times or under every subscription.

Plans, subscriptions and service periods

Some OarClass Services may be offered through paid subscription plans or institutional agreements.

The applicable plan, subscription period, included functionality, usage limits and price will be communicated before purchase or stated in the relevant order, proposal, invoice or agreement.

Subscription access may begin on the date specified in the applicable agreement or when the relevant Services are activated.

Where a subscription renews automatically, OarClass will disclose the applicable renewal arrangement before the customer becomes bound by it, where required by applicable law.

Fees, invoices and payment

Customers must pay applicable fees in accordance with the pricing, invoice, proposal, order form or agreement that applies to their use of OarClass.

Unless otherwise agreed in writing:

• Fees are payable in the currency stated on the invoice or order.
• Customers are responsible for applicable taxes, duties or governmental charges except taxes imposed on OarClass's income.
• Payment obligations are not cancelled merely because a user stops accessing the Services during an active paid period.
• Refunds, credits or cancellation rights are provided only where stated in the applicable agreement or required by law.

OarClass may use third-party payment providers to process certain transactions. Those providers may apply their own terms and privacy policies.

Licence to use OarClass

Subject to these Terms and payment of applicable fees, OarClass grants authorised users a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the applicable service period for legitimate educational, administrative and organisational purposes.

This licence does not transfer ownership of OarClass, its software, source code, design, trademarks, systems or other intellectual property.

You may not sublicense, resell, redistribute or commercially exploit access to OarClass except where expressly permitted by a written agreement with us.

Customer data and user content

Schools and users may upload, enter, submit, transmit or store information, documents, communications and other content through OarClass ("Customer Content").

As between OarClass and the relevant customer, the customer retains its rights in Customer Content, subject to rights belonging to individual users and applicable law.

Customers grant OarClass the limited rights reasonably necessary to host, process, transmit, display, copy and otherwise handle Customer Content for the purpose of providing, securing and supporting the Services.

Customers and users represent that they have the rights, permissions and authority necessary to provide the Customer Content they submit.

OarClass does not obtain ownership of school records merely because those records are processed through the platform.

Acceptable use

You must use OarClass lawfully, responsibly and only within the access granted to you.

You must not:

• Access another user's account without authorisation.
• Attempt to bypass permissions, authentication or security controls.
• Access school, student, teacher, parent, financial or other records without appropriate authority.
• Upload malware, malicious code or content intended to compromise systems or users.
• Attempt to disrupt, overload, disable or damage the Services.
• Conduct unauthorised security testing, scanning or probing.
• Reverse engineer, decompile or attempt to derive source code except where such restriction is prohibited by law.
• Use automated scraping, bots or extraction tools to collect data from the Services without written permission.
• Use OarClass to violate privacy, intellectual property or other legal rights.
• Impersonate another person or misrepresent your identity, authority or affiliation.
• Use the Services to distribute unlawful, fraudulent, abusive, defamatory or harmful content.
• Sell, rent or transfer access to user accounts without authorisation.
• Use OarClass in a way that violates applicable law or a binding institutional policy.

Third-party services and integrations

OarClass may allow customers to connect third-party services, applications, APIs or platforms.

These may include communication, authentication, payment, cloud, analytics or Meta services such as Facebook or WhatsApp where such functionality is enabled.

Your use of a third-party service may also be governed by the terms, policies and requirements of that third party.

OarClass is not responsible for the independent operation, availability, content or policies of third-party services that we do not control.

We may modify, suspend or discontinue an integration where the third-party provider changes its API, technical requirements, permissions, pricing, policies or availability.

You must not use an integration in a manner that violates the applicable third-party platform's terms.

Privacy and data protection

Our collection and processing of personal information is described in the OarClass Privacy Policy .

Institutional customers are responsible for meeting applicable privacy requirements relating to information they submit to OarClass, including notices, legal bases and consents where required.

Where OarClass processes personal information on behalf of an institutional customer, additional data protection terms may apply.

Requests for deletion may be submitted through our Data Deletion page .

OarClass intellectual property

OarClass and its licensors retain all rights, title and interest in and to the Services and related intellectual property.

This includes, where applicable:

• Software and source code.
• System architecture.
• User interfaces and designs.
• Logos, trademarks and branding.
• Documentation.
• Graphics and original content.
• Databases, methods and proprietary platform functionality.

Except for the limited licence expressly granted under these Terms, no intellectual property rights are transferred to users or customers.

"OarClass", the OarClass logo and related branding may not be used in a manner that suggests endorsement, affiliation or ownership without permission.

Feedback and suggestions

We welcome feedback about OarClass.

If you voluntarily provide ideas, suggestions, feature requests or feedback relating to the Services, you permit OarClass to use that feedback to develop, improve and operate its products and services without an obligation to compensate you, provided that we do not claim ownership of confidential information or personal data merely because it was included in feedback.

Service availability, maintenance and changes

We aim to provide a reliable service, but OarClass is not guaranteed to be available without interruption.

Availability may be affected by:

• Scheduled maintenance.
• Emergency maintenance.
• Internet or infrastructure failures.
• Third-party service outages.
• Security incidents.
• Software updates.
• Events beyond our reasonable control.

We may add, modify, improve or remove functionality as OarClass develops.

Where a material change significantly affects a paid institutional service, we will provide notice where required by the applicable agreement or law.

Beta, preview and early-access features

OarClass may make certain features or Services available before general commercial release, including beta, preview, pilot or early-access functionality.

Such functionality may:

• Be incomplete or subject to significant change.
• Contain bugs or technical issues.
• Have limited support or availability.
• Be modified or discontinued before general release.

Early-access functionality should not be relied upon for critical operations unless OarClass has expressly stated that it is ready for such use.

Security responsibilities

OarClass uses measures designed to protect the Services and personal information, but security is a shared responsibility.

Customers and users must:

• Protect login credentials.
• Use appropriate account and device security.
• Remove access for users who are no longer authorised.
• Assign permissions carefully.
• Notify OarClass promptly of suspected unauthorised access.
• Not intentionally introduce malware, exploits or security vulnerabilities.

No online service can guarantee absolute security.

Suspension or restriction of access

OarClass may temporarily suspend or restrict an account or Service where reasonably necessary to:

• Protect the security or integrity of the Services.
• Respond to suspected unauthorised access, fraud or abuse.
• Prevent harm to users, customers or third parties.
• Address a material breach of these Terms.
• Comply with applicable law or a lawful request.
• Address overdue payment where the applicable agreement permits suspension.

Where reasonably possible and appropriate, we will attempt to provide notice and an opportunity to resolve the issue before suspension.

Immediate action may be taken where delay could create a security, legal or operational risk.

Termination and account closure

These Terms continue while you use OarClass unless terminated in accordance with these Terms, an applicable subscription arrangement or another written agreement.

OarClass may terminate or disable access where:

• There is a material or repeated breach of these Terms.
• Use of the Services creates a material security or legal risk.
• The customer fails to pay amounts due and does not resolve the issue after applicable notice.
• OarClass is legally required to terminate access.
• The Services or relevant product are discontinued, subject to any applicable contractual obligations.

Following termination, access to the Services may end and data may be retained, returned, exported or deleted in accordance with the applicable agreement, our Privacy Policy and legal requirements.

Provisions that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, payment obligations, disclaimers, liability and disputes.

Disclaimers

To the maximum extent permitted by applicable law, the Services are provided on an "as available" basis.

OarClass does not promise that the Services will be uninterrupted, completely error-free or suitable for every possible institutional requirement.

Schools and authorised staff remain responsible for professional, academic, administrative and operational decisions they make using information available through the Services.

OarClass is a technology platform. It does not replace professional legal, accounting, educational, safeguarding or regulatory advice.

Nothing in these Terms excludes any warranty or legal protection that cannot lawfully be excluded.

Limitation of liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Subject to that qualification and to the maximum extent permitted by law, OarClass will not be liable for indirect, incidental, special, consequential or punitive losses arising from use of the Services.

This may include, where legally permitted, loss of profits, revenue, business opportunity, goodwill or anticipated savings where those losses are indirect or consequential.

OarClass will not be responsible for loss or damage caused primarily by:

• Unauthorised use of an account resulting from a user's failure to protect credentials.
• Customer or user content.
• Decisions made by a school or user based on information they entered or controlled.
• Third-party systems or services outside OarClass's reasonable control.
• Use of the Services contrary to documentation, instructions or these Terms.

Where a separate written customer agreement sets a specific liability cap or allocation of risk, that agreement will govern.

Indemnification

To the extent permitted by applicable law, an institutional customer agrees to indemnify and hold OarClass harmless from third-party claims, losses, liabilities, damages and reasonable costs arising directly from:

• Customer Content that the institution had no right to provide.
• The institution's unlawful use of the Services.
• Material breach of these Terms by the institution.
• Violation of third-party rights by the institution through its use of OarClass.

This section does not require individual students, parents or other consumer users to provide an indemnity where such an obligation would be unlawful or inappropriate under applicable law.

Governing law

These Terms are governed by the laws of [INSERT GOVERNING JURISDICTION] , without regard to conflict-of-law principles, except where mandatory consumer or other applicable law requires a different result.

If OarClass and an institutional customer enter into a separate written agreement that specifies governing law, that agreement will govern the relationship covered by it.

Resolving disputes

Before beginning formal legal proceedings, we encourage users and customers to contact OarClass so that we can attempt to resolve the matter directly.

Unless a separate agreement or mandatory law provides otherwise, disputes that cannot be resolved informally will be submitted to the courts having lawful jurisdiction under the governing law stated above.

Nothing in this section prevents either party from seeking urgent interim or protective relief where permitted by law.

Changes to these Terms

OarClass may update these Terms as the platform, business or applicable legal requirements develop.

When we update the Terms, we will publish the revised version on this page and update the Last updated date.

Where a change materially affects existing rights or obligations, we may provide additional notice where reasonably appropriate or legally required.

Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms where permitted by applicable law.

General terms

Entire agreement

These Terms, together with any applicable order, subscription terms, Privacy Policy and written customer agreement, constitute the agreement relating to the matters they cover.

Severability

If a provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

No waiver

Failure to enforce a provision of these Terms does not waive the right to enforce that provision later.

Assignment

Users may not assign or transfer their rights under these Terms without OarClass's consent where consent is legally permitted to be required.

OarClass may assign these Terms in connection with a merger, reorganisation, financing, acquisition or transfer of the relevant business, subject to applicable law and contractual obligations.

Force majeure

Neither party will be responsible for failure or delay caused by events beyond its reasonable control to the extent recognised by applicable law, including major infrastructure failures, natural disasters, war, government action or widespread telecommunications outages.

Headings

Section headings are provided for convenience and do not change the meaning of these Terms.

Contact OarClass

If you have questions about these Terms, your account, your subscription or use of the OarClass Services, please contact us.